Mack is WPLN's Director of Digital Services. He oversees digital content strategy and creation for wpln.org. He works closely with reporters and the news director on editing, writing headlines, reimagining radio stories for the web, producing web-exclusive news content, and using social media to engage the community. He started working for WPLN in 2003, holding positions in membership and marketing, before leaving to start a freelance web development firm in 2008. He returned in 2010 as new media director. Mack studied Anthropology at Fort Lewis College in Durango, Colorado. He has also been a touring musician, released albums, and had his songs published in film and television.